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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
( W2 Y- W0 r# v* N# m这是一个人力资源调度的小模型。( C) n b& R0 `0 F' \
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?, h/ p: h4 l; b% z% f" i" m
题目:2 T1 o5 c5 ?6 ^" V" G W+ T' v
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and * t" C$ T) v+ U7 P. L( v- D. M
out as fast as possible. Therefore, when drivers come to get their photo ID, the following & y0 F0 t" N& @2 z" o- M9 Z2 M
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll " F7 b" q5 t- E, L! Q9 b
assume the counter is large enough that any number of drivers can obtain and complete 8 V/ h( K7 n! K% r
the form at one time.) The drivers then wait in line for an available photo clerk. 3 Y9 m9 ^" o; u
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to : j+ a( y7 k+ v5 l2 k! x/ U. }
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
& d$ |4 O" I5 @; X8 Rbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when ( h' {5 w5 a+ ]$ I S, V
everyone else is busy and there are more drivers to be served. The manager works daily
* {& D3 P8 z: G$ R& M3 D, ^# elike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, 2 Z$ Z" j0 V$ Y2 z
there are only 2 computers available at the facility. (Don’t worry about using sets for this
1 n! f! [) _; g% M) ~ Y' ?resource.) The computers are used to capture the driver’s signature and to print the ) t( e2 `% V6 t% g4 @& X) }+ \
license. 3 m/ a7 ?( Y' N( u: m" ]7 g/ y& }& e {
The process goes as follows: The clerk reviews the form with each driver, takes the ! E$ _0 j1 j% ^: V {% E+ ?
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
$ m7 a3 k$ \$ [9 w/ X t8 pcomputer is needed for both the signature capture and for printing the license.) The DMV 3 H4 R# V% j; f- [* ?; X
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as - U/ N; x, k i
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
8 o2 [3 P* D! W$ S5 k, L30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
) q7 V% s$ k. a/ x, D+ P6 U4 _5 Y45 seconds to print and seal the new photo driver’s license. |
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