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把同一个系统用不同的软件建模,可以发现很多有趣的地方。$ |1 I; T6 h) W# m ]! D7 r
这是一个人力资源调度的小模型。, T9 p6 H( m2 B- E- C) N4 m
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗? I4 X7 r$ S6 T G$ \# \
题目:4 ~: k/ L( U7 F, v; k; V9 [& x
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and / S, ~1 W) P* C! Z+ {# u
out as fast as possible. Therefore, when drivers come to get their photo ID, the following
: n/ ?2 }$ z" x: Kactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
/ g7 w" O: f2 j/ zassume the counter is large enough that any number of drivers can obtain and complete / I" |* l9 B5 M" v/ W L6 i
the form at one time.) The drivers then wait in line for an available photo clerk. 7 [2 I4 N, c- |# K
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to 3 ^1 ~$ w' f6 b: E
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
: s. t( m7 f5 i3 e2 Bbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when ' }; g6 X" }( b3 a7 M8 F( O
everyone else is busy and there are more drivers to be served. The manager works daily $ E+ q2 ^+ Q; m! B
like Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints,
% I1 v0 D8 E7 W% o) e" Tthere are only 2 computers available at the facility. (Don’t worry about using sets for this 0 m, z3 {' v& w4 ?; N) o0 W
resource.) The computers are used to capture the driver’s signature and to print the . X. T4 ?3 ^+ |# a$ b* g& h8 }8 A
license.
+ y" ` {* z% z# aThe process goes as follows: The clerk reviews the form with each driver, takes the
. b* e! l+ E# R: U7 @! X2 ldriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A
4 I( G& l0 l: |" E4 B% T Icomputer is needed for both the signature capture and for printing the license.) The DMV
7 R* x0 _$ x- E6 s# zmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as 7 Y* ]: m/ Q8 V, ^6 o: y! O
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
5 G7 ^4 q4 l& N3 v30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
) {" P2 b6 e2 O! O0 M& s* q* j" a45 seconds to print and seal the new photo driver’s license. |
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