Business Process Modeling, Simulation and Design& A4 y, C) _2 q6 O7 o5 ]; s
Manuel Laguna and Johan Marklund (Author) + P# q s6 E4 ?' j! ~- A
Publisher: Prentice Hall (April 3, 2004) * p; E B( B" G. @, o! e Language: English $ w e l9 ~0 W2 h( h& Q3 m* F& jISBN-10: 0131099795* O# }/ I( j/ M5 q
ISBN-13: 978-0131099791