Business Process Modeling, Simulation and Design 3 D0 W* x# v6 y1 K Manuel Laguna and Johan Marklund (Author) 8 J+ u" z) a" m# P* r' m
Publisher: Prentice Hall (April 3, 2004) & [" k3 S8 H& b' }3 o Language: English O+ t( y7 d( d& ~. P
ISBN-10: 0131099795 5 t7 ~( Y: d8 u: U' s3 b ISBN-13: 978-0131099791