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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
: ^+ f3 j; E- T! N3 F* n& K, h( V这是一个人力资源调度的小模型。3 A' H% a- f: y9 W \& H
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
9 X$ t/ s4 Q: V1 x' ?9 K- [1 P题目:
& K& D' k2 x$ m' N/ ?At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
! ^3 n, e: Z* u- `0 ~% R. Rout as fast as possible. Therefore, when drivers come to get their photo ID, the following
2 ]. j/ J5 e$ o+ qactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll ) y" j" B3 H/ f7 u! D) C5 r
assume the counter is large enough that any number of drivers can obtain and complete 0 [- \' S! W3 S& K/ K
the form at one time.) The drivers then wait in line for an available photo clerk.
5 E" Y$ @! r! Q% ^0 G; N0 OThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to ' i# b5 V3 x, e* e7 a' q
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break
$ @7 S; P8 \% e. G+ Xbetween 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
. {# N, E8 H; X) Meveryone else is busy and there are more drivers to be served. The manager works daily
/ S5 R8 z) n4 Tlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, $ q( r. a( |! D1 i$ t6 ?
there are only 2 computers available at the facility. (Don’t worry about using sets for this 6 w0 \( K. Z: K4 x7 g
resource.) The computers are used to capture the driver’s signature and to print the * r; F5 ?* Y+ H- O4 l0 K# Q2 x0 ?
license. : T1 \5 P l( _2 y. i) y
The process goes as follows: The clerk reviews the form with each driver, takes the $ B! o1 K& S' Z# u# U. B+ t' \
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A 5 G' K1 v) t t1 Z' B
computer is needed for both the signature capture and for printing the license.) The DMV
) p& c" Z+ F$ {* u d0 Xmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
3 u2 |7 W r3 ], Z) Rlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between
! X- j( k8 @" D6 e' t, }( x+ L; F30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly
8 o1 U1 \* p* c$ W6 _3 W. j" w45 seconds to print and seal the new photo driver’s license. |
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