Business Process Modeling, Simulation and Design* w; w& b9 ~& ? |$ x$ M0 `
Manuel Laguna and Johan Marklund (Author) ) }5 ]3 K( U! N' I0 n( o, lPublisher: Prentice Hall (April 3, 2004); X$ S. |7 @& [. l0 p4 J
Language: English ' O' Z6 U9 j; W1 xISBN-10: 0131099795- z/ `+ u. \7 {/ ^& }- K
ISBN-13: 978-0131099791