Business Process Modeling, Simulation and Design, \8 I) _0 R! ?* a8 O* }
Manuel Laguna and Johan Marklund (Author) / @7 D B% |# I% L3 ^* B
Publisher: Prentice Hall (April 3, 2004)7 @) v5 Y* e$ X8 K' E1 p
Language: English 9 O' R# P. Q4 i e% j$ lISBN-10: 0131099795% k+ C7 |- E# b- @' q
ISBN-13: 978-0131099791