Business Process Modeling, Simulation and Design" ?, v( ]- A1 ?: ]* F1 V* u
Manuel Laguna and Johan Marklund (Author) 4 c1 \& |2 `3 V# k
Publisher: Prentice Hall (April 3, 2004) 4 W" x* I! T& u8 a ?7 h Language: English ( |8 C$ y" g) s8 ^
ISBN-10: 0131099795 ) r7 F1 V9 N2 m6 i+ J+ \& m: h3 K ISBN-13: 978-0131099791