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把同一个系统用不同的软件建模,可以发现很多有趣的地方。2 y7 f u3 y# F' p
这是一个人力资源调度的小模型。& f/ d2 m8 B8 m8 @
按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?4 C" V8 V" L9 {: V M
题目:5 m& S5 g) `9 q$ I+ v
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
6 A8 G; t8 N) o2 `, T1 Rout as fast as possible. Therefore, when drivers come to get their photo ID, the following 7 b0 b" ^& D( M. ?; r
activities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll
) R9 L4 q3 Z5 c7 H0 h! Gassume the counter is large enough that any number of drivers can obtain and complete
3 p5 p" o! r* N1 E# a$ C5 T; tthe form at one time.) The drivers then wait in line for an available photo clerk. ( c8 B# b" K1 a G0 c) V7 h
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
6 d8 ^! A! q& k( R2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break * n) I! ^* u; a
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
- \" M: v# o3 heveryone else is busy and there are more drivers to be served. The manager works daily
( z( ^/ X* Z. R4 i+ z; Rlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, ( x# t( a2 |( v" I3 O8 \
there are only 2 computers available at the facility. (Don’t worry about using sets for this 5 z; \+ C# u/ f
resource.) The computers are used to capture the driver’s signature and to print the . Y1 s3 [; f* z9 D" J7 V# p
license. 7 u6 C- s6 B1 y1 Y4 l& W+ {) M7 o! H$ }
The process goes as follows: The clerk reviews the form with each driver, takes the
3 a( F }( p8 O& Z) T0 R& n" @7 qdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A : E# | O# D f" `% H
computer is needed for both the signature capture and for printing the license.) The DMV
$ `- j; p; L4 H! Rmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
/ n/ N( O1 O. Q5 W4 vlong as 4 minutes) to review the form and take a driver’s photo, and anywhere between $ [0 ]' `- V; F9 ]1 L' h0 \5 f
30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 3 M9 Q# u2 p5 b7 w* I6 E
45 seconds to print and seal the new photo driver’s license. |
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