Business Process Modeling, Simulation and Design + B g9 _/ N1 |* i/ i Manuel Laguna and Johan Marklund (Author) % O% O1 E9 O; G& u7 X |& yPublisher: Prentice Hall (April 3, 2004)6 s$ Q3 @ @( m
Language: English : p2 E8 O/ U7 M* Z5 |, `' fISBN-10: 0131099795 7 `8 w7 |( L. o' }) H ISBN-13: 978-0131099791