Business Process Modeling, Simulation and Design % K, @9 y; C8 H1 k: y4 E$ Y h* ` Manuel Laguna and Johan Marklund (Author) " b- v$ t6 Q' d3 i; K, Q, r0 m
Publisher: Prentice Hall (April 3, 2004)4 d |+ |9 ?* v
Language: English 2 L% d* h' W; ^
ISBN-10: 0131099795 , q$ e/ J& n% O6 v# y ISBN-13: 978-0131099791