Business Process Modeling, Simulation and Design ' ^; b# B* e( Z5 g- X Manuel Laguna and Johan Marklund (Author) 8 L$ L7 g. H. Z3 J; n" F# nPublisher: Prentice Hall (April 3, 2004)- w5 ], I& B; c, N$ B3 ~3 h
Language: English , Q& I! o" e( G) N+ w" n ?ISBN-10: 0131099795# n, L5 q! i5 v3 P
ISBN-13: 978-0131099791