Business Process Modeling, Simulation and Design 1 V' H0 P2 c1 _2 s* z+ i Manuel Laguna and Johan Marklund (Author) , \0 Q# N1 `4 t2 o
Publisher: Prentice Hall (April 3, 2004)+ L3 f C0 E, R+ Z7 I2 i8 @" q
Language: English % T3 A" U3 I* ], F0 n
ISBN-10: 0131099795 $ w* O6 F. l9 ^) z/ a& ] ISBN-13: 978-0131099791