Business Process Modeling, Simulation and Design3 ?9 ?1 S+ s+ L( L9 J8 q
Manuel Laguna and Johan Marklund (Author) ! @+ e, K w/ h- I dPublisher: Prentice Hall (April 3, 2004)1 i+ A6 `- g, O
Language: English % l: p6 P* q* F+ T. O/ M6 ^( G
ISBN-10: 0131099795 " T2 m6 @) M( E ISBN-13: 978-0131099791