Business Process Modeling, Simulation and Design( {' h; D) M" r. ?) k' {
Manuel Laguna and Johan Marklund (Author) ) |% Q4 E% c D+ ^* ]! O0 r9 UPublisher: Prentice Hall (April 3, 2004)* V% Q [) j5 s/ c) Z9 m3 o
Language: English 9 C8 ?7 K5 O9 A% H
ISBN-10: 0131099795 + J' u2 X# n# r" e A! O8 M; z ISBN-13: 978-0131099791