Business Process Modeling, Simulation and Design" w/ b* Z4 I3 _1 w1 ^
Manuel Laguna and Johan Marklund (Author) # n" ?) n* }; w* R) p( f6 c- fPublisher: Prentice Hall (April 3, 2004) * m0 S+ g& D4 C8 O# V Language: English 9 a( e; G8 ^' W& M) U2 GISBN-10: 0131099795 ( u ^! B- }. O; k* I ISBN-13: 978-0131099791