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把同一个系统用不同的软件建模,可以发现很多有趣的地方。
5 [+ {- h2 p5 v! S这是一个人力资源调度的小模型。
& j# }& [7 i& C8 e按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
1 c& K# g- v1 \: Y题目:
$ I* Q5 T7 L2 a0 r) ^At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
# M* y. N5 x# z- fout as fast as possible. Therefore, when drivers come to get their photo ID, the following
! q) o& {; n/ d& m3 Tactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll . E( c& o& g N T# x" b+ I' X
assume the counter is large enough that any number of drivers can obtain and complete
& T; p; o3 m E+ n- F; u) a& }the form at one time.) The drivers then wait in line for an available photo clerk. % D) U2 ]! {6 @/ W/ e: x
The drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to
$ X; o w& y. K" k$ ^2 I2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break c% K( H+ o. k* ?& y, R
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
9 c; K7 ]. d u2 Meveryone else is busy and there are more drivers to be served. The manager works daily
5 P. H9 [2 \- n: d1 r- Xlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, " c- m" Y2 A3 x
there are only 2 computers available at the facility. (Don’t worry about using sets for this * O" H+ q! P, K; D9 j
resource.) The computers are used to capture the driver’s signature and to print the * {% Q E2 p6 O) i) T( r+ h
license.
: T3 u1 ^' A- w4 T( pThe process goes as follows: The clerk reviews the form with each driver, takes the ; M4 p; E* }) W( R8 A1 _* L
driver’s photo, captures the driver’s signature, and prints the completed license. (Note: A % m" i: G a2 J) `
computer is needed for both the signature capture and for printing the license.) The DMV . Q9 f1 H; `6 ^0 o8 |' J2 i3 {5 d
manager knows that it normally takes 3 minutes (some as short as 2 minutes, others as
/ K; B8 x. S7 }# v" ]long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
! C% O( Y9 f2 c u30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 7 [; [4 @' Q9 c% j6 g: p
45 seconds to print and seal the new photo driver’s license. |
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