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把同一个系统用不同的软件建模,可以发现很多有趣的地方。- e* x6 s2 T( ]8 r
这是一个人力资源调度的小模型。
' @ L# O9 }* `! b' N; u, S7 I; a按题目要求分别用ExtendSim和Arena建模,结果发现离开系统的实体数量有差异3个,参数和时间我已经检查过了,没有差异。已知Arena模型没有错,谁知道ExtendSim输出结果为何会有差别?难道是Shift里面的时间点设置有问题吗?
8 P, T# g4 A! m1 Z S# T. G9 h% E题目:( t3 M9 G; V8 E
At the DMV photo license center, the current “rule of thumb” is to get the drivers in and
" \' d$ M* E$ L8 \. e# W5 qout as fast as possible. Therefore, when drivers come to get their photo ID, the following
* k2 E+ l3 j+ vactivities occur: Drivers go to a large counter, pick up a blank form, and fill it out. (We’ll $ y( }9 D( G6 B# h
assume the counter is large enough that any number of drivers can obtain and complete 1 h# e- l4 `& D
the form at one time.) The drivers then wait in line for an available photo clerk.
/ ]8 N4 S; M+ d/ T8 vThe drivers are serviced by: 1 part-time clerk (Rich) who works daily from 10 a.m. to 5 x2 @! c1 u- p7 f
2 p.m., 1 full-time clerk (Ann) who works daily from 8 a.m. to 5 p.m. with an hour break % y; R% E- v8 h# r3 z" z
between 10:30 a.m. and 11:30 a.m., and the site manager (Dina) who only helps when
8 ]( r% ^( N9 L/ Meveryone else is busy and there are more drivers to be served. The manager works daily
" W, Y/ s5 E1 a2 a2 W' hlike Ann, but gets her break from 1:15 p.m. to 2:15 p.m. Due to budgetary constraints, 8 f' J) g* |- r3 U$ U0 r
there are only 2 computers available at the facility. (Don’t worry about using sets for this
" R5 E l# x2 t( k2 Lresource.) The computers are used to capture the driver’s signature and to print the % t8 _$ L5 `* |! s9 C
license.
8 \* C# h9 a1 G6 [The process goes as follows: The clerk reviews the form with each driver, takes the
3 @8 t' j, L0 n; O( ~5 r; @7 wdriver’s photo, captures the driver’s signature, and prints the completed license. (Note: A ; }( w8 V- ?8 |3 W/ U2 ]' d) h
computer is needed for both the signature capture and for printing the license.) The DMV
( O8 y; e3 \1 U* |. hmanager knows that it normally takes 3 minutes (some as short as 2 minutes, others as * x* I: V" O9 m) j3 W: s
long as 4 minutes) to review the form and take a driver’s photo, and anywhere between
, l. H7 c9 n6 `1 ]! t2 K d4 s0 l30 and 60 seconds to capture the driver’s signature electronically. It then takes exactly 6 S" f% D9 y9 B6 w* W: ~( c- q
45 seconds to print and seal the new photo driver’s license. |
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